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Established since in 2007
Your #1 Source For Exceptional Quality Health & Beauty Products

Customer Support
1 (801) 477-6496
info@vitasourcehealth.com

Refund and Returns Policy

100% Money-Back Guarantee & Refund Policy

With our unwavering commitment to customer satisfaction, we proudly offer a 100% Money Back Guarantee for 60 days on all our products. We believe in the quality and effectiveness of our offerings, and we want you to experience the benefits with complete confidence. If, for any reason, you find yourself less than delighted with your purchase within 60 days of your order date, we will gladly provide a full refund, no questions asked.

Our refund and returns policy lasts 60 days. If 60 days have passed since your purchase, we can’t offer you a full refund or exchange.

In order to qualify for a return, it is imperative that your returned package includes the original bottle(s) in the condition in which they were initially received, accompanied by the original branded label. Please note that refunds will not be processed if the original bottle packaging is not included with the return.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@vitasourcehealth.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@vitasourcehealth.com.

Shipping returns

To return your product, you should mail your product to:

VITASOURCE, LLC
19655 E 35TH DR, STE 100
AURORA, CO 80011

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@vitasourcehealth.com for questions related to refunds and returns.

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